TEAM COHESIVENESS AND PERFORMANCE OF PUBLIC INFRASTRUCTURAL PROJECTS IN RWANDA: A CASE STUDY OF THE RWANDA URBAN DEVELOPMENT PROJECT II

Abstract

The study was carried out on Second Rwanda Urban Development Project (RUDP II) as case study.  The study specifically sought to determine the effect of clear procedures, team leadership and team relationships on performance of the RUDP II. Descriptive research design was used within this study, and the study population comprised 132 employees working in RUDP II in different categories as public sector and private sector. Using stratified sampling technique, a sample size of 99 respondents was established through calculations carried out using Slovin’s Formula. Descriptive research design and correlation analysis were utilized to assess the data and results generalized for the entire population; multiple regression used to test hypotheses. To compute and analyse the data in this study, the statistical product for service solution version 27 was used. Correlation analysis showed that there is a strong positive and significant relationship between clear procedure and performance (r=0.993 and sig=.000<0.01) level of significance. The multiple regression analysis revealed that clear procedures accounted for 98.5% of the performance in RUDP II. Correlation analysis showed that there is a strong positive and significant relationship between team leadership and performance (r=0.950 and sig=.000<0.01) level of significance. The multiple regression analysis revealed that team leadership contribute 90.3% of the performance in RUDP II. Correlation analysis showed a strong positive and significance relationship between team relationship and performance (r= 0.966 and sig=.000<0.01) level of significance. The multiple regressions revealed that team relationship contributes 93.3% of the performance in RUDP II. The study concluded that there were significant and positive effects between Team cohesiveness and project performance of RUDP II. The study suggested investing in leadership training programs and establishing clear delegation processes for RUDP II. To address communication barriers, it recommends implementing advanced tools like project management software and mobile apps and establishing centralized information systems for real-time collaboration and quick updates.