CHALLENGES AND OPPORTUNITIES IN THE ADMINISTRATION OF CAB SERVICES: A COMPLETE ANALYSIS

Abstract

The technology has influenced every sector in India. People also get user friendly touch for any service or sector with advancement in technology.  Ease, convenience and security are the highlighting impacts of any technology which is widely accepted by people now a day.  Transport sector is not an exception to this.  App based cab services are based on new technology which requires technology like smart phones, apps, GPS and internet connectivity. This research paper aims to explore the challenges and opportunities associated with the administration of cab services and also limitations faced by these cab aggregators. The information collected is based on Secondary Data and is qualitative in nature. By understanding the intricacies of cab service administration, policymakers, industry stakeholders, and researchers can collaboratively work towards fostering a sustainable and efficient transportation ecosystem. This paper focus on administrative structure of selected taxi operators, understanding how effectively these selected taxi services like Uber, Ola and other agencies are providing economical as well as luxurious rides everywhere.