ASSESSING THE ROLE OF EMOTIONAL INTELLIGENCE IN EFFECTIVECHANGE MANAGEMENT

Abstract

In today's dynamic and rapidly evolving business landscape, organizations are constantly
confronted with the need for change. Whether driven by external market forces, technological
advancements, or internal restructuring, change has become an integral part of the modern
corporate environment. However, managing change effectively remains a daunting challenge for
many organizations. The success of any change initiative is not solely dependent on strategy and
planning; it hinges significantly on the human element within the organization.
Emotional Intelligence (EI), a concept that gained prominence in the field of psychology
and organizational behaviour, has garnered substantial attention for its potential impact on various
aspects of professional life. As the workplace continues to transform, the significance of EI in
managing change is increasingly recognized. This study endeavours to delve into the complex
interplay between Emotional Intelligence and the successful implementation of change
management initiatives within organizations.
Change management is no longer just about restructuring processes and systems; it is about
guiding individuals through the emotional turbulence that often accompanies change. Emotional
Intelligence, which encompasses self-awareness, self-regulation, empathy, and social skills, playsa pivotal role in influencing how individuals respond to change, how they adapt, and ultimately,
how they contribute to the success or failure of organizational change efforts.
This research seeks to explore the multifaceted relationship between Emotional
Intelligence and effective change management. It aims to uncover the ways in which leaders,
managers, and employees with higher levels of EI can facilitate smoother transitions, foster
resilience, and build a culture conducive to embracing change. By shedding light on the role of
Emotional Intelligence in change management, this study aspires to provide valuable insights for
organizations striving to navigate the turbulent waters of change with greater ease and success.